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But flexibility — an alluring word for white-collar workers, who may desire, say, working from home one day a week — can have a darker meaning for many low-income workers as a euphemism for unstable hours or paychecks. Legislators and activists are now promoting proposals and laws to mitigate the scheduling problems. But those who manufacture and study scheduling software, including Mr. DeWitt of Kronos, advocate a more direct solution: for employers and managers to use the software to build in schedules with more accommodating core hours.

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